What's new in Email Security
Email remains the number one attack vector for businesses of all sizes, and the threats keep evolving.
Whether you're already using Email Security or exploring what unified email security could look like for your clients, these updates are designed to give MSPs and administrators more visibility, more control, and more confidence across their email security stack.
What's new
Email history
Getting to the bottom of a mail flow issue or investigating a potential threat means having access to the right data, fast.
Improved email history gives administrators a clearer, more detailed view of email activity, making it easier to trace delivery, identify anomalies, and respond to incidents without digging around for answers.
For more detail, see Email history in our TitanHQ knowledge base.
Exemptions
Not every exception is a risk, but treating them all the same is. Exemptions will give administrators more granular control over trusted senders, so you can accommodate legitimate business needs without opening the door wider than necessary.
Whether you're allowing a client's bulk mail provider, a line-of-business application, or a partner domain, exemptions let you define exactly what gets through and under what conditions.
For more detail, see Exemptions in our Titan HQ knowledge base.
AI detection improvements
GenAI has made it easier than ever to craft convincing phishing emails that bypass traditional filters. Our real-time NLP detection is being advanced to go beyond surface-level indicators, analysing language, tone, and intent to catch even the most sophisticated phishing and spear-phishing attempts.
As social engineering techniques evolve, so will our model, continuously strengthening detection without requiring any complex configuration on your end.
New to Email Security?
If you're not yet using our Email Security product and want to understand what it could do for your clients, reach out to your account manager or visit our Email Security product page to find out more.
We'd love your thoughts
Whether you're an existing Email Security user or just exploring your options, we'd love to hear from you. A few things we're keen to understand:
How are you currently managing email security across your client base?
What types of phishing or social engineering attacks are causing the most issues for your clients right now?
How do you manage allow list exceptions today, and where does the current process fall short?
Drop your thoughts in the comments below, or reach out to our team directly.
