Support Portal maintenance on 31 July 2025

As part of our transition to a unified CyberSentriq support platform, we’ll be performing maintenance on our Support Portal on Thursday 31 July between 17:00 and 23:00 UTC.

You will be able to create support tickets during this time, although automated email ticket updates may be temporarily unavailable.

If you experience any difficulty in creating a ticket, you can also call our support team:

USA: +1 813 501 3610
UK/EU: +44 203 318 9223
IRL: +353 91 54 55 00

We will update this notice once the maintenance is complete.

• Scope: Maintenance on support.redstor.com

• Change window: 31 July 17:00 to 23:00 UTC

• Expected impact: Possibility of minor ticketing issues for ~6 hours