Resolved
Tue, Apr 21, 3:38pm
ZAIS1 (NTT) Connectivity Issues
Description: Â We are currently experiencing connectivity issues into the ZAIS1 data centre in South Africa.
Our engineers are currently working with on-site personnel to resolve this.
Scope:Â Backup accounts that send data to the zais servers in South Africa will be unable to backup at this time. Restore from mirror server is still possible.
Other regions are not affected.
Status:Â Resolved
04/21/2026 15:38:16 (UTC):Â Incident Ongoing
04/21/2026 16:20:56 (UTC):Â Incident Resolved - root cause under investigation.