One of our colleagues asked if a new admin role could work in the RedApp to be used during employee training when working with customer accounts, this would allow a trainee to 'soft-delete' a customer or account and have the ability for a manager or senior colleague to approve a force-delete action.

This type of role would allow for a safety net type system so that new employees can carry out deletions without the risks of any catastrophic loss of data rather than having to hand off jobs to those with more experience.

Another way of implementing this could be a recycle bin, again allowing a manager to recover or hard delete a customer, product or machine as needed.m