Your PSA is the operational nerve centre of your business. Every ticket, time entry, contract, and billing cycle flows through it, and when your security tooling doesn't connect cleanly with your PSA, the gaps show up fast.

Manual ticket creation, duplicated data entry, and disconnected reporting all eat into technician time and make it harder to demonstrate the value of your security services to clients.

What we're building

We're extending integrations with HaloPSA, ConnectWise, Autotask, and Syncro. Security events and activity from CyberSentriq will flow automatically into your PSA workflows, so incidents surface as tickets, user risk data sits alongside asset records, and reporting feeds into client billing and QBRs without manual effort. The goal is to keep your security operations and service management working in step, without the admin overhead in between.

What to expect

• Native integrations with HaloPSA, ConnectWise, Autotask, and Syncro

• Automatic ticket creation from security events and alerts

• User risk and activity data accessible alongside existing asset records in your PSA

• Reporting that feeds directly into client billing and QBR workflows

• Reduced manual administration across your security and service management stack

We'd love your thoughts

As we develop these integrations, your input will help us prioritise what matters most. A few things we're keen to hear from you on:

• Which PSA platform are you currently using, and what integration features would add the most value?

• What security events or data would you most want to see surface automatically as tickets?

• Are there specific workflow automations that would save your team the most time?

👉 Drop your thoughts in the comments below, or reach out to our team directly.